Fine Green Gems
Payment, Terms & Conditions
Consignment-free benefit for clients
Finegreengems Co., Ltd. stands for honest and transparent price policy. Quality is our utmost priority, therefore we do not sell our goods on consignment (memo). Should you have any hesitations, please find out about the Finegreengems reputation through independent media online and other authorities.
Should you still have any hesitations, the Finegreengems collection is available for viewing in its showroom located in Hong Kong (schedule your visit in advance) as well as Jewelry and Gem Fairs held in Hong Kong.
Online payment and pricing policy
Finegreengems Co., Ltd. may change prices on the site without notifying. Transactions are only accepted by Finegreengems Co., Ltd. at the time of order dispatch. We take utmost care in ensuring the prices are correct. However at times of an honest pricing mistake that is noticed post the order placed, Finegreengems Co., Ltd. will reach you to notify inventory mismatch and reserves the right to cancel the order and issue a refund for any undercharged purchases.
The prices are in US dollars. We accept VISA, MASTERCARD and AMERICAN EXPRESS via PayPal and Stripe systems.
Payment options
For transactions below USD 1000, we recommend PayPal or Stripe, as it guarantees a speedy checkout. For transactions exceeding USD 1000, we recommend a wire transfer directly to our bank account.
Wire transfer
Please quote your order number on remittance advice. All bank charges will be borne by the payer. Once you have made the payment, please send us a notification (bank statement / receipt / remittance advice) for a swifter process.
Payment Instructions
Account Name: IVY Co. Limited
Account Number: 078-432077-838
Swift code: HSBCHKHHHKH
Bank Name: HSBC
Branch: Head office
Bank Address: 655 King’s Road, North Point, Hong Kong.
Availability
All items presented on our website are available for purchase unless stated otherwise. Each item one of a kind. At Finegreengems Co., Ltd. We reserve the right to cease supplying goods at any time. The images featured are representative only of the products and may differ from actual items in coloring etc.
Orders
During the order process, we require your information to confirm your order and to inform you about its status. Despite our efforts to display the correct color of the products, as our goods are of natural origin, we do not take responsibility for any variations that may arise. Prior to confirming your order, kindly verify all the information about the goods to ensure you receive what you intended to. Finegreengems Co., Ltd. is not responsible for any errors caused in the customer’s ordering process.
Agreement
Any purchase of Finegreengems merchandise accompanied by Gem Reports, acts as the sole confidant henceforth. Finegreengems Co., Ltd is not liable for any anomalies in the reports. The point of sale, concludes the expertise evaluation offered by Finegreengems against that offered by the Gem Report issuer in any case to be dealt directly with the Labs. The only assurance provided by Finegreengems is whether the stone is natural or synthetic.
Copyright
All designs, photography, images, texts, video clips and other materials on this website are originally created and owned by Finegreengems Co.,Ltd and should not be utilized elsewhere unless prior authorization has been obtained from Finegreengems.